Why do people (dis)trust you?
Why do people (dis)trust you?
Trust-worthiness depends on 3 elements:
1. Ability: the competencies needed to do a specific job and succeed.
2. Benevolence: the extent to which people believe you want to do good, apart from profit motives.
3. Integrity: the degree to which you adhere to moral and ethical principles.
You can think of trust-worthiness as a formula:
T = A x B x I
So, if one of the three elements equals 0, it will be very hard for people to trust you.
When it comes to being trusted, consistency is king.
Source: Colquitt, J. A., Scott, B. A., & LePine, J. A. (2007). Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance. Journal of applied psychology, 92(4), 909.