Tijs Besieux 10/6/26 Tijs Besieux 10/6/26 Our five guiding principles to create meaningful impact. Read More Tijs Besieux 9/15/26 Tijs Besieux 9/15/26 The question leadership researchers forgot to ask. Read More Tijs Besieux 9/8/26 Tijs Besieux 9/8/26 Strategy sessions should produce fewer, not more, solutions. Read More Tijs Besieux 9/7/26 Tijs Besieux 9/7/26 In this meeting, do I have a voice or a vote? Read More Tijs Besieux 9/4/26 Tijs Besieux 9/4/26 When leaders try to “sell” the change Read More Tijs Besieux 9/2/26 Tijs Besieux 9/2/26 Does your company have a customer retention problem? Alas, all leaders are to blame. Read More Tijs Besieux 9/2/26 Tijs Besieux 9/2/26 The intention-habit gap in customer-centricity Read More Tijs Besieux 8/31/26 Tijs Besieux 8/31/26 Don’t strip away your customer’s identity. Read More Tijs Besieux 8/26/26 Tijs Besieux 8/26/26 Caroline, the customer-centric legal counsel who changed the culture of Innochem Read More Tijs Besieux 8/25/26 Tijs Besieux 8/25/26 Dear CEO, show me your calendar and I’ll tell you how customer-centric your company is. Read More Tijs Besieux 8/7/26 Tijs Besieux 8/7/26 Why I founded a leadership development firm that hardly does any leader training. Read More Tijs Besieux 8/6/26 Tijs Besieux 8/6/26 Never trust a leadership development firm that promises a specific, quantitative ROI upfront. Read More Tijs Besieux 8/5/26 Tijs Besieux 8/5/26 The Competitive Customer Value Framework. Read More Tijs Besieux 7/14/26 Tijs Besieux 7/14/26 The sadness of wanting to give everyone a five-star service. Read More Tijs Besieux 7/8/26 Tijs Besieux 7/8/26 The weighing scale employees carry in their minds. Read More Tijs Besieux 7/8/26 Tijs Besieux 7/8/26 Why great leadership trainings rarely survive the workplace. Read More Tijs Besieux 7/3/26 Tijs Besieux 7/3/26 Why leaders find 90 percent of their 360-degree feedback reports unhelpful, and how to fix it. Read More Tijs Besieux 6/30/26 Tijs Besieux 6/30/26 What Sherlock Holmes knew about behavioral change long before scientists did. Read More Tijs Besieux 6/30/26 Tijs Besieux 6/30/26 Three minutes, three days, three weeks. Read More Tijs Besieux 6/26/26 Tijs Besieux 6/26/26 How to keep your team engaged when tomorrow feels uncertain. Read More Older Posts
Tijs Besieux 10/6/26 Tijs Besieux 10/6/26 Our five guiding principles to create meaningful impact. Read More
Tijs Besieux 9/15/26 Tijs Besieux 9/15/26 The question leadership researchers forgot to ask. Read More
Tijs Besieux 9/8/26 Tijs Besieux 9/8/26 Strategy sessions should produce fewer, not more, solutions. Read More
Tijs Besieux 9/2/26 Tijs Besieux 9/2/26 Does your company have a customer retention problem? Alas, all leaders are to blame. Read More
Tijs Besieux 8/26/26 Tijs Besieux 8/26/26 Caroline, the customer-centric legal counsel who changed the culture of Innochem Read More
Tijs Besieux 8/25/26 Tijs Besieux 8/25/26 Dear CEO, show me your calendar and I’ll tell you how customer-centric your company is. Read More
Tijs Besieux 8/7/26 Tijs Besieux 8/7/26 Why I founded a leadership development firm that hardly does any leader training. Read More
Tijs Besieux 8/6/26 Tijs Besieux 8/6/26 Never trust a leadership development firm that promises a specific, quantitative ROI upfront. Read More
Tijs Besieux 7/14/26 Tijs Besieux 7/14/26 The sadness of wanting to give everyone a five-star service. Read More
Tijs Besieux 7/8/26 Tijs Besieux 7/8/26 Why great leadership trainings rarely survive the workplace. Read More
Tijs Besieux 7/3/26 Tijs Besieux 7/3/26 Why leaders find 90 percent of their 360-degree feedback reports unhelpful, and how to fix it. Read More
Tijs Besieux 6/30/26 Tijs Besieux 6/30/26 What Sherlock Holmes knew about behavioral change long before scientists did. Read More
Tijs Besieux 6/26/26 Tijs Besieux 6/26/26 How to keep your team engaged when tomorrow feels uncertain. Read More