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Cleo Felix
Program
Principles
Blog
About
Reach out today
Program
Principles
Blog
About
Reach out today
Tijs Besieux 6/25/26 Tijs Besieux 6/25/26

Three strategies for leaders to foster employee resilience in a customer-centric organization.

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Tijs Besieux 6/23/26 Tijs Besieux 6/23/26

Five things customer-centric leaders do when running a meeting.

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Tijs Besieux 6/22/26 Tijs Besieux 6/22/26

Before you launch your change initiative, do a premortem.

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Tijs Besieux 6/18/26 Tijs Besieux 6/18/26

Three organizational traps that divert focus from customers, and how to fix them.

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Tijs Besieux 6/16/26 Tijs Besieux 6/16/26

How can you measure customer-centric leadership?

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

How to give directive feedback while maintaining a productive relationship.

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

Don’t wait for your manager to give you feedback.

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

Have you considered the dark side of goal setting?

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

Why do people (dis)trust you?

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

How to improve empathy.

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

The primary goal of feedback should be to trigger reflection.

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

Just how destructive are the effects of a bad leader?

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

Six micro-scripts managers can use to improve psychological safety.

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

B = f (P, E)

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

Highly diverse teams do not guarantee better performance.

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

Vertical presence

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

Lessons learned to improve cross-silo collaboration.

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

Why dominant team members are bad for collective intelligence, and what to do about it.

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Tijs Besieux 6/15/26 Tijs Besieux 6/15/26

What famous soccer player Erling Haaland teaches us about ‘shared mental model’, and why it matters.

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